This perspective involves the need to have a mechanism for human capital management in order to attract, retain and develop talent with the required skills, which are in line with institutional needs. In this respect, the Bank will build on the progress made regarding compensation policy and management of organizational performance and culture to strengthen the integration of these aspects and measure their results. To that end, the strategic objective of this approach will focus on:
1. Optimize human capital.
Development plans, succession and high potential programs will be strengthened in order to close skills gaps, increase ownership and personnel identification with the Bank’s needs and objectives. Likewise, the high-performance management culture will be strengthened to improve institutional competences related to result orientation, client service, institutional commitment, communication, quality and efficiency. Finally, attractive and competitive benefit plans must be maintained and guaranteed.